1）Unless by prior agreement, Delivery Service is provided with charges except for Sundays, Statutory and Public holidays.
2）Change of delivery date or time must be notified at least 48 hours in advance or additional charges may be applied.
3）Delivery service without lift is only available up to maximum of 3 floors.
4）Customer is responsible for ensuring access. Failed delivery will be subject to re-delivery charge or 30% administration fee on the item if exchange is required. Delivery charges on wasted trips will not be refunded.
5）Detailed terms and conditions are on the reverse of the sales invoice.
6）Display / discount Items must be delivered / collected within 14 working days. display / discount items without storage service.
7）Marc James reserves the right of final decision and amend terms and conditions without prior notice.
Carry Up Delivery
Delivery to premises without direct lift access.
• HKD150 / item / floor.
•First1-7stepsFREE(for building with walk up to lift lobby),over8stepsHKD150.
• Maximum of 3 floors only.
• Additional charges may apply for heavy or bulky items.
To ensure the delivery arrangement of large size furniture, we offer a pre-delivery inspection. The inspection service charge is HKD100. If purchase is confirmed then the inspection fee will be rebated against the order. otherwise the fee will not be refunded.*
Original price furniture may be stored up to 30 days free of charge. After free storage period, HK$800 will be charged per invoice per 30 day period or part there of. Display & discounted items must be delivered within 14 working days of purchase; no free storage service is provided. For charges please contact office.
Subject to prior agreement with office, charges between HKD550 to HKD1,000. Learn More